Returns Policy

Effective Date: 3/5/2026

Dunn’s Inc, doing business as No Limit Carts (“No Limit Carts,” “Dunn’s Inc,” “we,” “us,” or “our”), operates the online retail store and related sales channels under the No Limit Carts brand.

At No Limit Carts, we stand behind the quality of the products we sell. If you need to return an item, please review the guidelines below to ensure a smooth and efficient process.

1. 30-Day Standard Return Window

Customers may return eligible products within 30 days of the delivery date.

To qualify for a return within this window, the product must be:

• Unused
• Uninstalled
• In perfect cosmetic and functional condition
• In original packaging (when possible)

If the return meets these requirements, a refund will be issued to the original payment method. Please allow 7–14 business days after processing for the refund to appear on your bank or credit card statement.

2. Returns Requested After 30 Days

Return requests made after 30 days are not guaranteed but may be reviewed on a case-by-case basis.

To request a late return, please email admin@nolimitcarts.com

To be considered:

• The product must never have been installed
• The product must be in unused, like-new condition
• Original packaging is strongly recommended

If approved, the customer is responsible for all return shipping costs.

3. Returns Due to Customer Preference or Ordering Error

If you are returning a product because:

• You no longer want it
• You ordered the wrong part
• The product does not fit your cart
• You changed your build or cart model

The following applies:

• Customer is responsible for return shipping
• There is a 20% restocking fee
• Product must meet all condition requirements listed below

Once received, our team will inspect the item. If it is in perfect, unused, and uninstalled condition, a refund will be issued minus any non-refundable fees.

Please note: Payment processors (including credit card processors, Shop Pay, PayPal, and similar services) do not refund their transaction fees to us. As a result, those processing fees cannot be refunded to the customer.

4. Returns Due to Product Concerns or Performance Issues

If you are returning a product within 30 days due to a product defect, damage upon arrival, or performance concern, contact us at admin@nolimitcarts.com

In these cases:

• No Limit Carts may cover return shipping (if approved)
• A prepaid return label may be provided

Returned products must pass inspection confirming:

• No installation marks
• No damage caused after delivery
• No missing components
• Full cosmetic and functional integrity

If approved, a full refund will be issued to the original payment method.

5. Condition Requirements for All Returns

All returned products must:

• Show no signs of installation
• Have no scratches, dents, or cosmetic defects
• Include all original hardware, packaging, and components
• Be packaged securely to prevent transit damage

Items returned in used, installed, or damaged condition may be subject to a partial refund or denial of refund, depending on severity.

6. Refund Timelines

Once your return is received and inspected, approved refunds are processed within 7–10 business days. Your bank or credit card provider may require an additional 5–10 business days to post the refund.

7. Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

• Electrical components showing signs of installation
• Custom-built or custom powder-coated products
• Special-order items
• Products damaged due to improper installation
• Products modified by the customer

If you are unsure whether your item is eligible for return, please contact us before sending it back.

8. How to Start a Return

To initiate a return, please email admin@nolimitcarts.com with:

• Your name
• Order number
• Product(s) to be returned
• Reason for return
• Photos of the product (if applicable)

Our team will respond with return instructions and next steps.

9. Contact Information

Dunn’s Inc d/b/a No Limit Carts

3028 Winfield Dunn Pkwy
Kodak, TN 37764

Phone: 865-465-8124
Email: admin@nolimitcarts.com
Website: www.nolimitcarts.com